Our enterprise is built to help you succeed, even during the most challenging times. From public health emergencies to inflation – and from staffing difficulties to recessions – discover how we can help ensure your agency is ready for what comes next.
NEWS – Navient BPO solutions are now available to federal government entities through the GSA schedule.
Our business process outsourcing solutions can support your agency’s mission-critical programs.
Our capabilities
Our contact center solutions deliver results through
Enterprise infrastructure and cloud-based, FedRAMP-certified partners
Cleared onsite and work-from-home personnel
Leading-edge artificial intelligence (AI)
We can help.
- Program scope and design consultation
- Share state agency and legislative best practices
- Established approach for teaming with small businesses
Our solutions are available through GSA’s Multiple Award Schedule (MAS).
Through the MAS, federal, state, and local agencies can procure solutions from commercial firms offering more than 10 million supplies and services.
Solutions procured through the MAS offer:
- Lower program costs
- Faster acquisition timelines – procurement, implementation, and results
MAS vendors must meet GSA’s stringent requirements for:
- Financial resources
- Delivery/performance capabilities
- Past performance
- Integrity and business ethics
- Facilities, resources, equipment, skills, and controls
We’re committed to collaboration.
In keeping with our enterprise’s commitments to corporate social responsibility, we are proud to collaborate with many types of partners across our client contracts.
Veteran-owned
businesses
We are a nationally
recognized leader in
military employment
practices, and we extend
that commitment to our
business partners.
Veteran-
owned
businesses
Women-owned
businesses
Our commitment to
gender parity is evident
everywhere, from our
boardroom to our roster
of business partnerships.
Women-
owned
businesses
Mentor-protege
programs
We welcome
opportunities to help
protege organizations
achieve measurable
growth.
Mentor-protege
programs
Minority-owned
businesses
We have many
successful, long-term
relationships with small
and disadvantaged
businesses nationwide.
Minority-
owned
businesses
HUBZone
businesses
We support small
business growth by
teaming with companies
in underutilized
business zones.
HUBZone
businesses
