You have a network of support to help you succeed with your federal student loan repayment. Find out how Federal Student Aid partners with loan servicers to be here when you need help.
You can visit Studentaid.gov to see a list of our trusted federal student loan servicers, or submit a complaint directly to the FSA Ombudsman
Auto Pay Confirmation Required — For borrowers with Department of Education owned loans that are in the COVID-19 payment suspension, you must act now if you’re enrolled in Auto Pay to ensure your Auto Pay payments resume after the COVID-19 payment suspension ends. Log in below to opt in or out of your Auto Pay enrollment.
COVID-19 Update – We’re here to help. Get answers to your questions at our COVID-19 Student Loan Support Center
We're here to help you successfully navigate your student loans.
Recently Navient shared that we are working collaboratively with Maximus and the U.S. Department of Education to transfer our servicing contract to Maximus, under the name Aidvantage.
Read about your options for:
Millions of people are successfully repaying their student loans and applying their degrees to pursue their dreams.
Check out some of their stories, and find out how we’re working to make student loans better.
We help our government, education, and healthcare clients achieve their missions, optimize their revenue, and deliver on their commitments to their customers and communities.
We deliver a best-in-class customer experience that empowers borrowers to manage their debt efficiently and affordably.
We’re committed to contributing to the social and economic well-being of our local communities, to supporting a culture of integrity and equality in our workforce, and to integrating environmental responsibility into our business.
If you are a member of the military, both your federal and private loans may qualify for the Servicemembers Civil Relief Act (SCRA) and other military benefits.
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