Contact Center Outsourcing Solutions for Complex Needs
We Offer MAS Solutions Under These Brands and GSA Special Item Numbers (SINs)
Our MAS solutions make it easy for our clients across multiple industries — including all levels of government, financial services, transportation, and healthcare — to deliver on their mission and meet their constituents’ expectations.
Automated Contact Center Solutions (SIN 561422)
Financial Advising, Loan Servicing, and Asset Management (SIN 522310)
Management and Financial Consulting, Acquisition and Grants Management Support, and Business Program and Project Management Services (SIN 541611)
Download the Navient BPO Terms & Conditions (T&C) and Pricelists document from GSA’s eLibrary
Debt Collection (SIN 561440)
Debt Collection Disaster Recovery (SIN 561440RC)
Order Level Materials (SIN OLM)
Order Level Materials Disaster Recovery (SIN OLMRC)
View our GSA contract pricelists
We and our Navient affiliates bring BPO best practices to Tier 0, 1, and 2 solutions
Omnichannel contact centers
Disaster relief outreach
Public health, including contact tracing and vaccine coordination
Payment processing
Tolling and on-street parking solutions
Driver services
Vehicle services
Department of motor vehicle solutions
Healthcare revenue cycle management
Collections
Tax amnesties
Utilities
View our capability statement