Student Loan Servicing
Servicing Transition Update
We're here to help. Get answers to your questions about the upcoming loan servicing transfer to MOHELA this fall.
Questions about student loan forgiveness
Updated: Get answers to Frequently Asked Questions on the Biden-Harris Administration’s debt relief plan.
We encourage you to visit StudentAid.gov for the latest information about debt relief and qualifications.
Income-Driven Repayment (IDR) and SAVE Plan
The deadline for FFELP loan borrowers to take advantage of the one-time IDR payment account adjustment offered by the Department of Education (ED) ended on June 30, 2024. For additional information, please go to StudentAid.gov.
A Direct Consolidation loan can be repaid under ED’s new Income-Driven Repayment Plan, SAVE (Saving on a Valuable Education) Plan.
This option includes multiple new benefits that started in the Summer of 2023 and others that will go into effect in July 2024.
FFELP loan borrowers can only benefit from the SAVE Plan by consolidating into a Direct Consolidation loan. Additional information about this new repayment option can be found on StudentAid.gov.
Are you employed in public service — by the government or a nonprofit?
If you’re a federal loan borrower, you may be eligible for Public Service Loan Forgiveness (PSLF) Contact our public service specialists or go to StudentAid.gov to learn about PSLF and other programs — such as the Temporary Expanded Public Service Loan Forgiveness (TEPSLF), which for a limited time may give you credit for past periods of repayment (while you were working for a qualified employer) that previously did not count toward PSLF.