Student Loan Servicing
Questions about student loan forgiveness
Get answers to Frequently Asked Questions on the Biden-Harris Administration’s debt relief plan.
We encourage you to visit StudentAid.gov for the latest information about debt relief and qualifications.
Income-Driven Repayment account adjustment
The U.S. Department of Education (ED) has announced that it will make adjustments to IDR plan payment counters.
Updated payment counts credited toward IDR forgiveness also count toward PSLF for months in which you certify qualifying employment that overlaps the same periods.
For a limited time, FFELP loan borrowers can only benefit from the adjustment by consolidating into a Direct Consolidation loan on or before the deadline determined by ED. You can learn more at StudentAid.gov.
Are you employed in public service — by the government or a nonprofit?
If you’re a federal loan borrower, you may be eligible for Public Service Loan Forgiveness (PSLF). Contact our public service specialists or go to StudentAid.gov to learn about PSLF and other programs — such as the Temporary Expanded Public Service Loan Forgiveness (TEPSLF), which for a limited time may give you credit for past periods of repayment (while you were working for a qualified employer) that previously did not count toward PSLF.